Happy New Year 2018
The year 2017 has been excellent for Arcanum Glacier Tours. We have been able to run almost every glacier tour on our program, with just a few weather-related exceptions.
Arcanum Glacier Tours program consists of snowmobile tours on Mýrdalsjöklull, glacier walks on Sólheimajökull glacier tongue and ATV quad biking on Sólheimasandur black sand beach. We have been open for tours every day except Christmas day and New Year's day, over the years. This year we will add glacier walks on Christmas day and New Year’s day for the first time. Our guests are of many nationalities and they travel in both organized groups and individually.
The reviews about Arcanum on Tripadvisor reflect high customer satisfaction. The guests rate us five or four stars with just a few exceptions. Our professional guides know the glaciers, the routes and are able to “read” the weather. Most of the customers give them compliment for the guidance and say they feel secure in their hands, which is very positive for Arcanum Glacier tours. Weather in Iceland can change suddenly, the tour can start in a nice weather and perhaps in the midst of a trip, it changes for the worse. All the staff members are trained to deal with difficult situations, safety and security is always the top priority.
Recently the glacier walk tour has been improved and customers can now choose between a short and a longer tour. Both tours are very popular.
The Arcanum Glacier Café on location, has had a “facelift” and has now self-service facilities. Soups and sandwiches for lunch. Coffee, cocoa and cakes to enjoy before or after your tour.
In 2017 Arcanum Glacier tours acquired two Glacier trucks to use for transfer from base camp to the location of the snowmobiles.
The Glacier trucks will also be used for groups who want to go up to the glacier to see it up close, without taking part in any activity. The Mountain truck tour includes a drive down to the black sand beach, Sólheimasandur where we do the popular ATV tours every day.
A company like Arcanum Glacier tours must renew the gear needed to conduct our program safely. This year we renewed a few of the quad bikes, overalls and clothing needed for the customer to keep warm and safe.
It is estimated that after the new year, new owners will enter the business, which we expect will enable Arcanum to grow and flourish in the future.
It is our hope that combined forces will ensure a continued good service for our customers.
We wish you all a very happy and prosperous new year!
The Arcanum Team