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Information regarding the Coronavirus - Covid -19

Before visiting Iceland, please go to covid.is for the latest updates and travel information.

 

Guidelines to maintain health and safety on our tours

Updated on August 17th 2020

At Icelandic Mountain Guides, we are doing everything we can to minimize the risk of infections on our tours so you can enjoy your adventure with an ease of mind.

We have gone through all our tour operations with the safety of our guests and staff in mind. To ensure everyone's safety, we have devised three versions of our processes to cover the different services included in each type of tour.

 

Double border screening for all arriving passengers as of August 19th 2020

Updated on August 17th 2020

The Government of Iceland has decided to impose more comprehensive border-screening measures as of August 19th.

All arriving passengers must undergo two PCR-tests: one upon arrival and another 4-6 days later to minimize the risk of a false negative causing infection to spread in the community.

During this period, all arriving passengers must stay in quarantine in case of a possible infection. Those who test negative in the second PCR-test are no longer required to take special precautions. Quarantine instructions can be found here.

We would like to remind our customers that during the quarantine period of 4-6 days, you will not be able to participate in any activity or tours scheduled by Icelandic Mountain Guides and Arcanum.

You can read more about the new restrictions from the government here, and find up to date information on covid.is

 

New regulations set out by the Icelandic Government, still in effect since July 31st

Updated on August 17th 2020

In light of new regulations set out by the Icelandic Government, we would like to inform you about what Icelandic Mountain Guides and Arcanum are doing to comply with these new rules.

UPDATE August 14th 2020: These regulations were originally supposed to be in effect until August 13th but have now been extended until further notice with minor changes regarding schools and public transport. More information here. These changes do not affect our safety procedures and the following is still in effect.

Preparing guests for our scheduled departures:

Our team will greet you on location with distancing in place where possible. When assisting with fitting of safety gear/clothing, our team will wear a face mask and gloves when in close proximity.

In Skaftafell we operate a shuttle service from our sales house to the glacier, in this bus, wearing a mask will be mandatory.  If customers feel more at ease self driving to the glacier, following our vehicle, they are more than welcome to do so.

If you do not have a single use mask with you and will be riding the shuttle service, you can purchase one from Icelandic Mountain Guides.

Masks are available at all of our locations, as these are intended for use on the tour, we are limiting the sale of masks to one per person. Cost of a mask is 300ISK.

You can read more about the new restrictions from the government here, and find up to date information on covid.is

 

FAQ

Updated on August 17th 2020

What you can do to minimise risk?

  • Wash your hands with soap and water, and use disinfectant frequently (hand washing facilities are available at our sales offices).
  • Avoid shaking hands, hugs and kisses. Smiling and waving are the trend this season.
  • Try to minimise touching your face.
  • If you need to sneeze or cough, try to do it into your elbow or in a napkin.

Is it safe go on a tour?

For the moment there is no need to cancel tours if all recommended procedures are being followed. Our team is following the advice of health authorities and monitoring the situation closely.

We are doing everything we can to keep you safe and if you follow official advice on how to minimise risk, you do not have to worry.

What if I booked a tour but don’t feel safe or can’t go?

These are uncertain times to travel or make plans and in light of that Icelandic Mountain Guides have put in place more flexible booking terms for the moment so you can book with ease of mind. 

While we don't make health checks on our clients we ask our guests to be sensible in regards to their own health and of their fellow travelers when deciding on joining a tour. If you are unsure you can call us at +354 587 9999.

What should I do if I feel sick while in Iceland? 

If you feel sick with symptoms of the CoVID-19 virus you should remain in your accommodation and seek advice by calling 1700. Do not visit a hospital of health centre before consulting a health professional

What is being done about the Coronavirus in Iceland?

If you have further questions about official guidelines or feel symptoms follow the advise on the official website about the Corona virus in Iceland: covid.is/english 

Can I travel to Iceland at the moment?

Yes, if you are an EU/EEA, EFTA or UK national, you are free to visit Iceland.

All arriving passengers must undergo two PCR-tests: one upon arrival and another 4-6 days later to minimize the risk of a false negative causing infection to spread in the community.

During this period, all arriving passengers must stay in quarantine in case of a possible infection.

For further information on visiting Iceland, please see covid.is.

 

Even though these are times of uncertainty we hope you make the best of your stay in Iceland.

If you have any questions please contact us at [email protected] or call us at +354 587 9999.

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